Today, we are at the start of a revolution. AI and analytics are transforming our world. By augmenting (not replacing) human intelligence, AI and analytics allow us to make more informed decisions and work smarter and faster. However, the value isn’t in the technology: neural networks, natural language processing, and a host of other mathematical and computational techniques. The value is in the outcomes—how AI and analytics improve performance across the enterprise and make things better for every one of us.
That’s why ServiceNow has a pragmatic approach to AI and analytics. We’re taking these technologies out of the lab to transform the way enterprises work, making them a core part of our customers’ digital transformation strategy.