Digital transformation (DX) has accelerated rapidly in higher education in response to the COVID-19 pandemic and the resulting disruption in services delivery and business models.
Recent IDC surveys of global education respondents have found that:
With the future of education likely to be a mix of onsite and remote experiences, DX becomes an imperative to help institutions develop new ways to recruit and onboard incoming students, engage current students and faculty with different pedagogical methods, and run school operations. This modernization will require investment in new technologies and analytics to continue to improve long-standing processes and workflows.