Until recently, many organizations have taken a “wait and see” approach to digital transformation and the adoption of new technology. Some have chosen a cautious, bimodal strategy, experimenting with a few non essential processes, data and systems while shielding critical business processes from the uncertainty of change. Others have stayed on the sidelines entirely, waiting for platforms and software to mature so they can support other business processes.

A few of the things you’ll learn in this report:

• Why a bimodal approach to IT upgrades doesn’t work anymore (if it ever did)
• How customer expectations are speeding up innovation and digital transformation
• Why a single strategy focused on delivering business technology is the best way to innovate
• How culture and talent must change to support technology’s promise
• Which changes will make the biggest impact in your organization (and to your career)