In today’s competitive global economy, prioritizing the digital employee experience is critical to attracting and retaining skilled employees, fostering innovation, and driving productivity, profit, and a strong customer experience. However, technological problems are inevitable, and the same digital tools that empower employees one minute can be a roadblock the next.
Providing remote support through Workspace ONE Assist reduces the number of tools help desk workers need to learn and streamlines their overall workflow. This enables help desk staff to resolve user issues more quickly and handle more issues per day, effectively doing more with less. What’s more, it’s a full-lifecycle, comprehensive solution that’s accessible by all mobile devices, including Android, iOS, Windows CE, macOS and Windows 10.