Picking a productivity software suite for a company is no longer as simple a choice as it used to be. Microsoft Office, once the only option, is now competing against several alternatives, most prominently Google Workspace*. Microsoft and Google each make a number of claims about how its product can improve the way a company operates.

Google commissioned Quadrant Strategies to examine and compare the effects of both softwares on the companies that use them—and not by lining up the feature sets of the two suites—by listening to what users say in companies using one of the suites compared to what users say in companies using the other suite; and doing that in a quantitative survey that would give us statistical confidence in any differences we found.