A new Total Economic Impact^TM study conducted by Forrester Consulting on behalf of [24]7.ai can help answer that question. You’ll learn how analysts measure the ROI on customer service AI and automation. And you’ll discover why enterprises are experiencing ROIs of 200% or better.

Read Forrester’s Total Economic Impact^TM study to understand the cost/benefit analysis of upgrading your CX technology with [24]7.ai, to see why the business case for investing in new CX technology is so compelling.

In this report you will explore findings such as:

• Large enterprises expect to recapture their investments in six months or less
• Customer service agents assisted by AI deliver better, faster resolutions
• AI-enhanced customer service automation saves enterprises millions of dollars each year