Whether you need to seamlessly move calls between Zoom Phone and the Five9 contact center or provide your agents with easy access to experts throughout your organization, the goal is simple: provide the best possible experience for your customers.

Calls can be answered with Zoom Phone, transferred to Five9 queue and self-service options, and offers bi-directional presence. The Five9 UC Integration with Zoom Phone enables Agent-Expert Consultation by connecting Five9 agents with Zoom Phone users throughout the organization.

Five9 is a recognized leader in providing contact center as a service (CCaaS) software, delivering the most trusted and reliable cloud contact center solutions for twenty years. The Five9 Intelligent Cloud Contact Center is helping transform the contact center to be the front door of your business, ensuring that every customer interaction provides an extraordinary customer experience.

Want to learn more? Download the Data Sheet.