Field Service 2.0: Reducing Field Service Costs through the IoT

Field services, a market that deploys technicians to manage and maintain remote assets and support the customers using those assets is next in line for transformation by the IoT. It is just beginning to take advantage of IoT technologies and the growing number of connected sensors, assets, and machines to improve field service utilization, enhance enterprise operations, and improve customer satisfaction.

This whitepaper dives into the key benefits of digitized products and operations for the field service market enabled through IoT technologies. It provides data showing the benefits from real-world IoT implementations. It concludes with important components of the IoT for building connected field service operations.


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