Dell Digital, Dell Technologies’ IT organization, has been driving a digital transformation over the past few years to modernize the way we work and improve the value we deliver to our customers. Our transition goes beyond technology to evolving people and processes and creating a new culture around the way we support our team members, business partners and customers. With the modernized infrastructure and upgraded technology, capacity and processes we have in place, we can expand our remote workforce while keeping everyone connected and productive.

In these pages, we share some of our success stories in creating a unified workforce, modernizing how we stay connected, and improving our approach to serving team members and business partners—all of which,ultimately, made us better prepared to respond to the current worldwide challenge.