Digital Communications for Manufacturers

How we think about the role of communications in our companies and organisations has changed forever. Recent events have demonstrated that having the right communications capabilities in place is essential to organisational resilience.

The deployment of cloud communications enabled many organisations to persevere through the challenges created by the pandemic. Now, businesses are focused on what’s next.

Most companies (80%) are moving towards a hybrid working model—less so for manufacturers given that the majority of roles need to be onsite. To better understand how companies plan to use communications to support their respective go-forward plans, we asked them. This topic will be a four part series:

  1. Is the phone call dead?
  2. Are analytics the new communications currency?
  3. Is it AI or bust?
  4. Who makes the decision on the right solution today?

 Digital
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