Customer Success Story – Rapido

Rapido is India’s first and fastest-growing Bike taxi app with a whopping 25 million+ app downloads. Rapido is now running operations in more than 100 cities. Challenge

Rapido was facing a major challenge of expanding and engaging their network of driver partners while also reactivating the dormant users.

Our collaboration with Karix enabled us to not only actively engage our driver partners but also revive the dormant segments. By assisting us with the creation and designing of the templates, they helped us to streamline our efforts and nurture our users, allowing us to ultimately provide our customers with a better service.


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