Creating Digital DNA with Microsoft Teams

There is a confluence of two mega trends in the cloud communications industry. UCaaS and CCaaS solutions are combining, and Microsoft Teams usage continues to skyrocket. Businesses may be wondering what the better together story is.

The answer lies in the platform. Microsoft positions Teams as an enterprise productivity platform, which means opening more APIs and enabling third parties to innovate around and within Teams. SaaS companies like 8x8 are helping customers by adding new capabilities and benefits including improved global reach, cross-platform analytics and support for analog devices such as shop phones, photocopiers and fax machines. Organizations like common data platforms for the added agility and the need to reinvent business processes to cost-effectively manage customer experience challenges.

 Digital
8x8

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