Product development is accelerating at an unprecedented pace. Online learning has become the go-to resource to improve and increase product knowledge and skills, offering convenience and flexibility in this fast and changing world.

It is proving to be the most efficient way for support reps to stay on top of new updates, features and information, especially in this post-COVID era where virtual engagements have replaced in-person events. With access to online learning, reps can react rapidly and deliver dynamic responses to those who require support; their knowledge builds customer loyalty and enhances brand reputation.