Imagine someone discovers a critical security flaw impacting your customers. Would you want your team to know about it, no matter the source?

When a hacker discovers a vulnerability, they’re quick to look for ways to disclose it to your security team. But if an obvious reporting channel is unavailable, hackers are faced with an undesirable choice: doing nothing, or disclosing the vulnerability publicly.

In this guide, we will look at how top organisations including Starling, Vivy, Hyatt, Logitech and Google Play are working with hackers to protect their customers and brands.