Champion Your Next Service Management Solution

This series of four eBooks will help you define and articulate the business value of a new service management solution, based on reasoning that resonates with those you need to convince. By taking this approach, you are now acting as a trusted advisor, helping the business to better understand how IT contributes to growth. The series will show you how to:

  • Improve confidence in your solution decision
  • Justify how the solution brings value to the business
  • Save time developing a business case with a best-practice approach
  • Reduce effort to identify which metrics are most pertinent
  • Build consensus internally with targeted messaging and talking points
  • Expedite the change-making process in your organization


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