CBHS Health (CBHS) is one of Australia’s leading not-for-profit private health fund providers. Driven by placing its members at the heart of everything they do. CBHS wanted to ensure data availability and high uptimes across different platforms — particularly for customer-facing applications — in the event of system failures or unforeseen circumstances.

Before Commvault, CBHS used five different backup products — including native Microsoft tools, Altaro VM and GoodSync — but there was no centralized visibility and high administrative overhead. Its IT team also had to learn different applications and reach out to multiple support vendors in various time zones, causing delays in responses.

Since implementing Commvault, CBHS reduced storage consumption by up to 40% with the deduplication feature. The consolidation of disparate backup products also freed up computing resources by moving away from processing tasks for database servers, such as claims and insurance policies, to backup processes.

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