In today's landscape, predictable and timely cash flow is more imperative than ever. Delivering a great customer experience must be a priority for every organization if they are to avoid late payments and the outstanding receivables challenges caused by these.

Written in collaboration with CX expert, Annette Franz, our new eBook - Delivering a World Class Accounts Receivable Experience - provides a foundation for which to design and deliver a best-in-class accounts receivable experience.

The eBook covers:

• How to identify critical customer touchpoints or 'moments of truth'
• Where the customer experience breaks down in the AR journey
• The most challenging aspects of AR management, and how to overcome them
• Why a single source of truth is critical to delivering an exceptional AR experience
• How an improved customer experience leads to more profit and happier employees