Employees are the heartbeat of every business. But traditional human capital management (HCM) methods are no longer enough to meet the needs of the modern workplace. Today, the savvy leader understands that people are critical to business success and that investing in your workforce — their satisfaction, wellbeing, and happiness — will pay dividends.

The solution is to create a robust employee experience that will increase agility, productivity, and retention. But where do you start, especially when you have this past year’s disruptions to contend with? 

To help you, SAP SuccessFactors, Qualtrics, and EY commissioned Forrester Consulting to conduct two surveys in Europe — one with HR decision-makers and one with employees — to explore two core questions:

1. What is the connection between EX and business value?
2. How aligned are HR and employees when it comes to EX?