Today, it is increasingly important to enable your employees to work remotely. Working remotely gives employees flexibility while making them even more productive, which in turn keeps them engaged and happy. Blurring the lines between working at home versus working in the office is a primary reason why user productivity has been steadily climbing in the recent past.

Given the circumstances of the recent global pandemic, organizations did the best they could to initially respond with the resources and technologies they had available. As organizations start to turn the corner on the initial “Respond” phase, it’s time to reflect on what worked, what didn’t, and how to plan for the future. As they say, hindsight is 20/20. So let’s take a look at five lessons we learned when a majority of the office-bound workforce suddenly shifted to a distributed one.