Case Study: Parisi House

Parisi House administrators had long been dissatisfied with the service it received from its former IT outsource provider. They often felt like a low priority compared to the provider’s other larger clients—response times were slow, there was no clear timeline for resolving issues, projects were frequently put on hold and costs were anything but predictable.

When its contract with the legacy IT provider was about to expire, Parisi House began to look for alternative resources. During this time, the Ricoh account executive that provided the facility its multifunction printer and had established a relationship of trust through the years, visited Parisi House and learned of its IT troubles.

Download this case study, to learn what happened next!

 Cybersecurity
Ricoh

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