Radiology and imaging professionals rely on Block Imaging for help buying, selling, servicing, and maintaining their medical imaging equipment. Block Imaging experienced substantial growth in the last two decades, particularly in their revenue base, but they weren’t as efficient as they wanted to be. 

The company’s ERP system, SAP Business One, hadn’t been implemented to allow Block Imaging to scale efficiently, so when operations staff tried, the system became too cumbersome to modify.

After reviewing SAP Business One’s latest capabilities, company management suspected that the cause of their ERP challenges didn’t come from the SAP software but rather from their SAP Partner. “Our consultant wasn’t helping us investigate proven Business One add-ons that would make us better,” explained Beard. “They lacked background knowledge of accounting, used outdated methods, and couldn’t teach us how to leverage the system.”