Do legacy root cause analysis techniques still work for modern, fast moving IT?

Legacy root cause analysis (RCA) techniques based on CMDBs and topology maps are failing IT Ops, NOC and DevOps teams.

CMDBs and topology maps are out-of-date and struggling to be relevant because IT today is fast-moving and application and service architectures are increasingly ephemeral.

What’s the impact? Incidents and outages that are

- More frequent,

- More prolonged, and

- More painful for customers and users.

What should enterprises do? Join Nancy Gohring, Senior Analyst at 451 Research, and Elik Eizenberg, CTO and Co-Founder at BigPanda as they discuss why fast-moving IT changes the game for IT Ops, why legacy approaches to root cause analysis are no longer working and what can help enterprises solve this critical problem.

BigPanda

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