Legacy root cause analysis (RCA) techniques based on CMDBs and topology maps are failing IT Ops, NOC and DevOps teams.
CMDBs and topology maps are out-of-date and struggling to be relevant because IT today is fast-moving and application and service architectures are increasingly ephemeral.
What’s the impact? Incidents and outages that are
- More frequent,
- More prolonged, and
- More painful for customers and users.
What should enterprises do? Join Nancy Gohring, Senior Analyst at 451 Research, and Elik Eizenberg, CTO and Co-Founder at BigPanda as they discuss why fast-moving IT changes the game for IT Ops, why legacy approaches to root cause analysis are no longer working and what can help enterprises solve this critical problem.