IoT drives new efficiencies, better customer experiences

The Internet of Things (IoT) is a hot topic these days. It’s in the news, people make vague references to it, and technology experts predict what it might mean in the future. With all of this information, it’s easy to get the idea that IoT is going to enable a lot of helpful new capabilities. But, without concrete examples of what those capabilities are, IoT remains an abstract concept.

At its most basic, IoT is a network of connected sensors and devices that provides data that can be used to eliminate waste, increase efficiency, and improve the human experience. The data that is collected and how it is used depends on what the IoT solution aims to achieve.

In some cases, automatically getting sensor information from a source to a destination can eliminate waste and save money. For example, using sensors to locate equipment, monitor temperature/ humidity, or detect movement can help a business run more efficiently by eliminating the need for humans to be involved in repetitive, mundane, manual monitoring tasks.

The opportunities to use IoT in the enterprise are boundless. The key is to make sure the information from sensors gets to the right people and the right systems at the right time.